Google Chrome is the primary supported web browser for the OF Application. Please note that effective August 17, 2021, Internet Explorer is no longer a supported browser for OF. The application may not work properly with unsupported web browsers or operating systems.
Web Browsers
Operating Systems
Chrome
Windows 8.1 (Desktop mode only)
Chrome
Windows 10 (Desktop mode only)
Troubleshooting Guide:
If you encounter problems accessing application, try the following troubleshooting steps.
Disable your popup blocker
The application uses popup windows. If you have a popup blocker installed, you must disable it to view the application.
Internet Explorer
Popup blocker settings are accessed at: Tools/Internet Settings/Privacy. Add the site asp.orderfacilitator.com to the "Allowed" list.
Chrome
Chrome displays an icon with a red "X" at the right side of the address bar near the top of the browser window whenever popups are being blocked. When you hover over the correct icon it will indicate that popups are being blocked. Click the icon to exclude the Order Facilitator site from the popup blocker.
Restore your default browser configuration
The application works best when accessed in a browser configured with its default settings.
Trusted Sites/Third Party Cookies
Internet Explorer
Add the application web sites to your 'Trusted Sites' list.
User (https://asp.orderfacilitator.com)
Admin (https://asp.orderfacilitator.com/admin)
Reporting, Powered by Looker (https://scidata.looker.com)
Chrome
If blocking 3rd party cookies, add the application web sites to your allowed list in your Cookie settings at Settings/Advanced/Site Settings/Cookies.
[*.]asp.orderfacilitator.com
[*.]scidata.looker.com
Display Mixed Content (IE only)
Users should enable the Display Mixed Content setting under this location:
