System Test Results
Test Item   Result Pass/Fail
 Web Browser/OS  
 Session cookies enabled  
 JavaScript enabled  
 Popup Blocker disabled      
Systems Requirements:
The application may not work properly with unsupported web browsers or operating systems.

Web Browsers Operating Systems
Chrome
Internet Explorer 11
Windows 8.1 (Desktop mode only)
Chrome
Internet Explorer 11
Windows 10 (Desktop mode only)


Troubleshooting Guide:
If you encounter problems accessing application, try the following troubleshooting steps.
Disable your popup blocker
The application uses popup windows. If you have a popup blocker installed, you must disable it to view the application.
Internet Explorer

Popup blocker settings are accessed at: Tools/Internet Settings/Privacy. Add the site asp.orderfacilitator.com to the "Allowed" list.
Chrome

Chrome displays an icon with a red "X" at the right side of the address bar near the top of the browser window whenever popups are being blocked. When you hover over the correct icon it will indicate that popups are being blocked. Click the icon to exclude the Order Facilitator site from the popup blocker.
Restore your default browser configuration
The application works best when accessed in a browser configured with its default settings.
Trusted Sites/Third Party Cookies
Internet Explorer

Add the application web sites to your 'Trusted Sites' list.
  • User (https://asp.orderfacilitator.com)
  • Admin (https://asp.orderfacilitator.com/admin)
  • Reporting, Powered by Looker (https://scidata.looker.com)
Chrome

If blocking 3rd party cookies, add the application web sites to your allowed list in your Cookie settings at Settings/Advanced/Site Settings/Cookies.
  • [*.]asp.orderfacilitator.com
  • [*.]scidata.looker.com
Display Mixed Content (IE only)
Users should enable the Display Mixed Content setting under this location:
  • IE browser/Internet Options/Security tab/Internet (zone)/Custom level/Miscellaneous - Display Mixed Content=Enable.
Upgrade your software
For best results, use only the latest OS/Browser combinations.
Temporary Internet Files (IE Only)
For best performance on the system make sure your Options are correctly set in Internet Explorer:
  1. Go to 'Tools' on the menu bar, go to 'Internet Options'
  2. Under 'Temporary Internet Files', select 'Setting'
  3. Under 'Check for newer versions of stored pages:'
  4. Select 'Automatically'.